RE: Return /Refund Instruction
Our return policy is one of the most generous in the industry. On most of our “online access” products, we offer a 90 day total satisfaction guarantee or your money back. Since most of our customers are overjoyed and thrilled with the power, knowledge, and changes they experience using these products… we get very few returns. On our shipped to your door products, we offer a full year satisfaction guarantee.
If your credit card reads “Empressepublishi800-398-2278ca” you are protected and we want to do everything in our power to make you a satisfied and repeat customer.
We want you to have the time to find out if our programs are a good fit for you. It is our intention to over deliver on the value and content of every program we sell. If you do not feel we met that obligation, please ask for and receive a full refund. We don’t want an unhappy customer and we don’t want your money if you were not happy with our purchase.
Occasionally, people do need to submit a return for a variety of reasons not associated with the satisfaction or quality of the program (such as financial crisis, miscommunication between spouses, or you simply ordered the wrong product.)
Our return policy is UNCONDITIONAL, therefore it doesn’t matter why you need to return the program.
The same team that handles Bart Baggett’s Handwriting University customer support handles empresse publishing, so please call using the West Coast Los Angeles time zone and let us help you with your happiness!